Opera Cloud Front Desk ID Scanning Guide

Opera Cloud Front Desk ID Scanning Guide

Initiating Scanning In Opera Cloud


Use this guide when checking in a guest and filling their ID information into OperaCloud

  1. Open the guest record in OperaCloud

    1. Open OperaCloud and go to the guest’s profile.
    2. While checking in the guest, open the guest profile section.
    3. Ensure the address field is visible, if not click New.

  2. Scan the guest ID

    1. Place the guest ID on the scanner.
    2. Either side of the ID can be scanned first.
    3. Once the first side is scanned, flip the ID over and scan the other side.  
InfoFor the fastest scan, place the barcode side on the scanner first.

  1. Review the scan popup

  1. After both sides are scanned, a popup window will appear showing the most recent ID scan.
  2. Confirm that the ID images appear clearly on the screen.

  1. Fill the guest ID information

  1. Click Guest Details Button.
  2. The guest information will automatically fill into guest profile.
  3. Review the filled information before completing the check-in.

    • Related Articles

    • AutoClerk Front Desk ID Scanning Guide

      Initiating Scanning In AutoClerk <br><br> Use this guide when checking in a guest and filling their ID information into AutoClerk. Open the guest record in AutoClerk Open AutoClerk and go to the guest’s ...

    • Synxis Hub Front Desk ID Scanning Guide

      Initiating Scanning In Synis Hub Use this guide when checking in a guest and filling their ID information into Synxis Hub Open the guest record in Synxis Hub Open Synxis Hub and go to the guest’s profile. While checking in the guest, open the guest ...

    • IHG HotelKey Front Desk ID Scanning Guide

      Scanning Process Guide for Hotels Using the New Guest Ban ID Scanning Driver with IHG HotelKey Initiating a Scan in HotelKey To begin the scanning process, open HotelKey and locate the guest reservation. Prepare the ID for Scanning Place the ID on ...

    • ChoiceAdvantage Front Desk ID Scanning Guide

      Initiating Scanning In ChoiceAdvantage To begin the scanning process, first, open ChoiceAdvantage. When checking in a guest, go to the Guest Info section. Prepare the ID for Scanning: Place the ID on the scanner it does not matter which side is ...

    • How to Scan ID Cards and Passports with the Guest Ban Passport Scanner

      Watch the video above for a complete demonstration of how to position and scan ID cards and passports using the Guest Ban passport scanner. Scanning an ID Card Place the ID card in the top left corner of the scanner. Make sure the card is pushed ...